How can I cancel my order?
You can cancel your order before it has been processed by the brand/seller. We’ll refund the full amount you’ve paid for such a cancellation.
Please contact our Customer Support team via email ([email protected]) before the order has been processed/shipped by the seller.
along with your order ID details and your request to cancel the order or items in your order.
we’ll verify and send you an acknowledgement of the cancellation. Please remember, you won’t be able to cancel an order after it has been already processed.
Can I cancel only part of my order?
Yes, you can. You can individually cancel product(s) in your bag before your order is processed.
How will I get my refund when I cancel an order?
Once your order has been cancelled, the refund amount will be credited back to the source account within 5-6 working days. In the case of certain public sector banks, it can take up to 10-15 working days.
What should I do if I don’t get my refund in the promised time?
We work quickly to make sure your refund gets to you on time. On the off-chance that it’s been delayed, please get in touch with us via email ([email protected]).
Why was my order cancelled?
Sometimes we cancel orders for various reasons – the product could be out-of-stock, of unacceptable quality, etc. For prepaid orders, Once an order has been cancelled, the refund amount will be credited back to the source account within 3-4 working days.